Table of Contents – Module 1 of the Complete & Industrial Supervisor – virtual-CANSCOTT©:
- What it is to be an Agent of the Employer.
- Workplace privacy law and the Supervisor.
- Why documentation is important? “How to” effectively document.
- The respectful workplace.
- Occupational health & safety “Due Diligence”.
- Communication skills & crew talks.
- Coaching & feedback. An introduction to performance management.
- Employee relations introduction.
- The fundamental skills of effective supervision & leadership.