Grievance Handling – A Quick Guide - CANSCOTT Management Services Ltd.

Return to course: M1S7: Employee Relations - Union

M1S7: Employee Relations - Union

The Supervisor as an Employee Relations Practitioner
The Principles of Management's Rights
The Basic Rules of the Relationship Between Union and Management
“KEY” Words of Contract Interpretation
The Basic Rules for Administering a Collective Agreement
Dealing with Problem Employees
Burden of Proof
The Objectives of Conducting an Investigative Interview
An Interview System Model
An Interview System Model – Additional Considerations
Culpable or Non-Culpable
The Objectives of Discipline
The Basic Characteristics of An Effective Discipline System
Infractions that are usually dealt with by Means of Progressive Discipline
Determining “Just & Reasonable Cause”
Factors to be considered in determining the Appropriate Degree of Discipline
The Appropriate Corrective Action
The Objectives of Conducting a Corrective Action or Discipline Hearing
Discipline - A Review - Before You Act
Gripes and Grievances
Grievance Handling – A Quick Guide

Employee Relations for Unions Quiz

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Grievance Handling – A Quick Guide

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