More recently, we have been hearing from supervisors and managers that the pandemic along with the trend of emphasizing employee rights, has resulted in management rights being 'lost in translation'. In one case, it was stated that: "I am not even sure if we have much for rights anymore". Although management does have rights, this is a concerning statement for sure.
In reality, during these challenging disruptive times, strong leadership is even more important. Management allows reserves the right to manage and sometimes we need to reinforce this with those key people responsible for completion of work. Do your supervisors understand the work now, grieve/complain later principle applies in all situations when directing except when a worker has reasonable cause to believe the direction is either unsafe or illegal?
Do your supervisors need a refresher? Are you reopening and have new front-line personnel? No problem. Contact CANSCOTT for all your supervisor training needs.