Table of Contents – Module 1 of the Complete & Industrial Supervisor – virtual-CANSCOTT©:

1. What it is to be an Agent of the Employer.
2. Workplace privacy law and the Supervisor.
3. Why documentation is important? “How to” effectively document.
4. The respectful workplace.
5. Occupational health & safety “Due Diligence”.
6. Communication skills & crew talks.
7. Coaching & feedback. An introduction to performance management.
8. Employee relations introduction.
9. The fundamental skills of effective supervision & leadership.