CANSCOTT - Management Services Ltd.
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      • Industrial Supervisor Training

        Our primary training program designed to prepare your supervisors for the challenges of the job.

      • Module 1
      • Module 2
      • Module 3
      • Although similar to its close cousin the 'Industrial Supervisor' Series, the Complete Supervisor series is geared towards Clients who do not belong to the heavy industry sector.

      • Other Training Courses

        Our Industrial Supervisor courses are broken into smaller modules for customized or refresher training.

      • ‘New’ The Duty to Accommodate: Manager’s Program
      • Employee Relations – Grievance Arbitration Process
      • Effective Employee Relations
      • Annual Update & Refresher Program
      • Better Supervision
      • Discipline…When and How
      • Senior Managers’ Overview of the Industrial Supervisor Program
      • Time – On Your Side
      • View All Training
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      • Our Consulting Services

        Read more about our full list of consulting services.

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      • Meet Our Consultants

      • Barclay Hoskins
      • Onkar Athwal
      • Johann Steinmann
      • Brian Whitfield
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    CANSCOTT and Industry Related News

CANSCOTT News

The Holiday Season is Almost Here!

With the holiday season just around the corner, consider giving your staff the gift of education with a Canscott training program. We are booking well into 2023, so don’t wait too long and miss out on preferred dates and/or instructor.
#supervisoryskills #leadershiptraining

November 12, 2022/by Barclay Hoskins
http://canscott.com/wp-content/uploads/2016/09/canscott-logo-orig-web.png 0 0 Barclay Hoskins http://canscott.com/wp-content/uploads/2016/09/canscott-logo-orig-web.png Barclay Hoskins2022-11-12 22:04:022022-11-12 22:04:22The Holiday Season is Almost Here!
CANSCOTT News

The Value of Preference Discussions

Building trust-based communication with employees is of paramount importance for supervisors.  Workplaces are becoming more and more diverse every day and supervisors must be aware that not everyone wants to be communicated with in the same manner. Supervisors need to be comfortable and confident when communicating with all members of their team.

Organizations everywhere are adopting coaching cultures and actively support positive reinforcement/ feedback systems.  This may include having supervisors formally recognize team members’ achievements, sometimes in front of the team. However, not everyone may appreciate public recognition.

Accordingly, we suggest supervisors conduct preference discussions with employees, during on-boarding for new employees and additionally with their current team members. During these discussions, supervisors can introduce the reasons “why” they are having the discussion:

  • We want everyone to feel welcome and to know that they are important.
  • We want to know how they wish to be addressed.
  • We want to know if they prefer public recognition for great work, or would they prefer such recognition take place in private?

The intent of preference discussions is simply to provide a forum for supervisors and employees to improve mutual understanding.  This will lead to better communication between employees and supervisors and hence improved productivity, safety, and job satisfaction.

For more information, please contact us.  We are your partners in training and would love to work with you to improve the performance of your supervisors and managers.

March 28, 2022/by Barclay Hoskins
http://canscott.com/wp-content/uploads/2016/09/canscott-logo-orig-web.png 0 0 Barclay Hoskins http://canscott.com/wp-content/uploads/2016/09/canscott-logo-orig-web.png Barclay Hoskins2022-03-28 19:09:042022-03-28 19:09:04The Value of Preference Discussions
CANSCOTT News

1-Day Incident Investigation & Root Cause Analysis – Feedback

We have been instructing this program since the early fall of 2021. Here are a few examples of the feedback we have received:

  • “We were all over the map with the quality of our investigations. Canscott’s system includes customized forms, proper data collection, and an easy-to-follow process that has created a standard at our site. Finally”!
  • “The scorecard allows our senior management team to give regular feedback to our supervisors on areas to improve. Extremely helpful.”
  • “We expect Canscott to relate the training to real workplace situations. They do not disappoint with this program”.

Clients have been piggy backing on one of our other programs to include this training in the same week they are hosting one of our training modules. On its own, or like as mentioned, this program is a fantastic way to create a standard, consistent approach to incident investigation in your workplace.

#incidentinvestigations #supervisoryskills #rootcauseanalysis

March 10, 2022/by Barclay Hoskins
http://canscott.com/wp-content/uploads/2016/09/canscott-logo-orig-web.png 0 0 Barclay Hoskins http://canscott.com/wp-content/uploads/2016/09/canscott-logo-orig-web.png Barclay Hoskins2022-03-10 19:52:302022-03-10 19:52:451-Day Incident Investigation & Root Cause Analysis - Feedback
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CANSCOTT Offices

phone
604-533-8222

email
balvir.bains@canscott.com

CANSCOTT

We are CANSCOTT Management Services Ltd., the home of Industrial Management and Supervisory Development

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Contact

hours: Mon - Fri 8:30am to 4:30 pm

phone: 604-533-8222
email: balvir.bains@canscott.com

The Consultants

Barclay Hoskins
cell 250-706-3225

Onkar Athwal
cell 604-786-2771

Johann Steinmann
cell 604-315-8333

Brian Whitfield
cell 604-760-1749

News

  • The Holiday Season is Almost Here!November 12, 2022 - 10:04 pm
  • The Value of Preference DiscussionsMarch 28, 2022 - 7:09 pm
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