CANSCOTT - Management Services Ltd.
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      • Canscott Supervisor Training

        Our primary training program designed to prepare your supervisors for the challenges of the job.

      • Module 1
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      • These programs are specifically tailored to meet the needs of both our blue & white collar clients.

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        Our courses are broken into smaller modules for customized or refresher training.

      • ‘New’ The Duty to Accommodate: Manager’s Program
      • Employee Relations – Grievance Arbitration Process
      • Effective Employee Relations
      • Annual Update & Refresher Program
      • Better Supervision
      • Discipline…When and How
      • Senior Managers’ Overview of the Industrial Supervisor Program
      • Time – On Your Side
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      • Barclay Hoskins
      • Onkar Athwal
      • Johann Steinmann
      • Brian Whitfield
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    CANSCOTT and Industry Related News

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Canscott’s 38th anniversary:

For 38 years now, Canscott has been providing supervisory/management training to clients across Canada and the USA.   We have worked with thousands of supervisors and managers, with many of them progressing to senior executive roles in their own or other organizations. These senior leaders have then retained Canscott to deliver training in their new organizations.  We want to thank our many clients for the opportunity to continue providing exceptional training for their leaders.

We also wish to inform everybody that 2023 is shaping up to be a very busy year for us and we are now beginning to confirm bookings for 2024.  We have some summer and fall dates available for 2023 but time slots are filling quickly.  Therefore, if you are contemplating delivering training this year or in 2024, please contact our Operations Manager, Bal Bains, as soon as possible to confirm dates.

March 25, 2023/by Barclay Hoskins
http://canscott.com/wp-content/uploads/2016/09/canscott-logo-orig-web.png 0 0 Barclay Hoskins http://canscott.com/wp-content/uploads/2016/09/canscott-logo-orig-web.png Barclay Hoskins2023-03-25 02:53:462023-03-25 02:55:11Canscott’s 38th anniversary:
CANSCOTT News

The Holiday Season is Almost Here!

With the holiday season just around the corner, consider giving your staff the gift of education with a Canscott training program. We are booking well into 2023, so don’t wait too long and miss out on preferred dates and/or instructor.
#supervisoryskills #leadershiptraining

November 12, 2022/by Barclay Hoskins
http://canscott.com/wp-content/uploads/2016/09/canscott-logo-orig-web.png 0 0 Barclay Hoskins http://canscott.com/wp-content/uploads/2016/09/canscott-logo-orig-web.png Barclay Hoskins2022-11-12 22:04:022022-11-12 22:04:22The Holiday Season is Almost Here!
CANSCOTT News

The Value of Preference Discussions

Building trust-based communication with employees is of paramount importance for supervisors.  Workplaces are becoming more and more diverse every day and supervisors must be aware that not everyone wants to be communicated with in the same manner. Supervisors need to be comfortable and confident when communicating with all members of their team.

Organizations everywhere are adopting coaching cultures and actively support positive reinforcement/ feedback systems.  This may include having supervisors formally recognize team members’ achievements, sometimes in front of the team. However, not everyone may appreciate public recognition.

Accordingly, we suggest supervisors conduct preference discussions with employees, during on-boarding for new employees and additionally with their current team members. During these discussions, supervisors can introduce the reasons “why” they are having the discussion:

  • We want everyone to feel welcome and to know that they are important.
  • We want to know how they wish to be addressed.
  • We want to know if they prefer public recognition for great work, or would they prefer such recognition take place in private?

The intent of preference discussions is simply to provide a forum for supervisors and employees to improve mutual understanding.  This will lead to better communication between employees and supervisors and hence improved productivity, safety, and job satisfaction.

For more information, please contact us.  We are your partners in training and would love to work with you to improve the performance of your supervisors and managers.

March 28, 2022/by Barclay Hoskins
http://canscott.com/wp-content/uploads/2016/09/canscott-logo-orig-web.png 0 0 Barclay Hoskins http://canscott.com/wp-content/uploads/2016/09/canscott-logo-orig-web.png Barclay Hoskins2022-03-28 19:09:042022-03-28 19:09:04The Value of Preference Discussions
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CANSCOTT Offices

phone
604-533-8222

email
balvir.bains@canscott.com

CANSCOTT

We are CANSCOTT Management Services Ltd., the home of Industrial Management and Supervisory Development

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Contact

hours: Mon - Fri 8:30am to 4:30 pm

phone: 604-533-8222
email: balvir.bains@canscott.com

The Consultants

Barclay Hoskins
cell 250-706-3225

Onkar Athwal
cell 604-786-2771

Johann Steinmann
cell 604-315-8333

 

News

  • The Holiday Season is Almost Here!November 12, 2022 - 10:04 pm
  • The Value of Preference DiscussionsMarch 28, 2022 - 7:09 pm
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