September 21, 2020

Public Virtual Training Programs

We are extremely excited about virtual-CANSCOTT© our new virtual training & coaching service. Some of our training programs will be offered virtually and to the public; that’s right public programs!

Although fairly self-explanatory, a public program is one that is offered to the general public. This type of delivery aligns us with what some of our Clients have been asking for.

Payment options include direct billing (i.e. pre-authorization required) or email Electronic Funds Transfer (EFT).

In the near future, we will be advertising our brand new (i.e. and first virtual public program) called: “The Duty to Accommodate: Manager’s Program”, a 4-hour session. Stay tuned!

For more information visit right here at: https://canscott.com or call 604-533-8222

Barclay Hoskins
September 13, 2020

Covid-19 & Accommodation

The BC Human Rights Commission has posted a guide addressing Covid-19.  This document can be found here: https://bchumanrights.ca/wp-content/uploads/2020/03/BC-OHRC_COVID19_Policy-V5.pdf.   While this guide admittedly is not in place of legal advice, it is instructive of the Commission’s perspective.   In this document, the BC Human Rights Commissioner is quoted as follows:

“In this time of rapidly changing circumstances, neither the Human Rights Tribunal nor the courts have had time to weigh in on whether COVID-19 amounts to a disability. However, in my view as BC’s Human Rights Commissioner, it does”.

At CANSCOTT, we will be following this story closely as this topic unfolds and incorporating it into our Human Rights & Duty to Accommodate training. For more info visit us right here at canscott.com.

Barclay Hoskins
September 10, 2020

Coaching & the 2-Minute Challenge

Recognizing that an overused autocratic Management style dampens employee commitment, more and more Employers are realizing the importance of employee buy-in /engagement. Coaching is a problem-solving tool that both addresses the problem and increases commitment to the team.

The attached video articulates how the Supervisor recognizes a team member is not being accountable and uses coaching to resolve the problem.

https://www.youtube.com/watch?v=US24pSJYiGk

A dual energy technique (i.e. it requires participation from both parties) coaching involves basic emotional intelligence. E.g. Instead of Supervisor telling an employee what to do called ‘directing’, coaching involves soliciting a solution to the problem from the employee all the while recognizing that many people can get defensive when receiving feedback on their performance. If the goal is communicated effectively the results are real buy-in from the employee to change behaviour.

At CANSCOTT we teach the 2-Minute Challenge, a simple & practical coaching tool; it does not require a P.H.D. to figure out! For all your coaching & training needs visit us right here at canscott.com.

Barclay Hoskins
September 7, 2020

Shift Changes & Parental Obligations

Thinking about adjusting your employees schedule? Fully thought through the potential fall-out? What appears to be a simple decision might not be. Here are some things to consider:

Does your employee have; a family, a family member with a disability?
Will this shift change create a serious interference with a substantial parental obligation?
Are there other extenuating circumstances that require consideration?

Family status is a prohibited ground in employment so this has human rights implications. Need help, contact one of our Consultants. Also, we teach human rights including these more contemporary topics. Visit us right here at canscott.com.

Barclay Hoskins
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