Module 2 - The Industrial Supervisor March 11 to 12, 2021
Module 3 - The Industrial Supervisor April 19 to 20, 2021
More recently, we have been hearing from supervisors and managers that the pandemic along with the trend of emphasizing employee rights, has resulted in management rights being 'lost in translation'. In one case, it was stated that: "I am not even sure if we have much for rights anymore". Although management does have rights, this is a concerning statement for sure.
In reality, during these challenging disruptive times, strong leadership is even more important. Management allows reserves the right to manage and sometimes we need to reinforce this with those key people responsible for completion of work. Do your supervisors understand the work now, grieve/complain later principle applies in all situations when directing except when a worker has reasonable cause to believe the direction is either unsafe or illegal?
Do your supervisors need a refresher? Are you reopening and have new front-line personnel? No problem. Contact CANSCOTT for all your supervisor training needs.
In our virtual Module 3 program we place an emphasis on performance management with a key learning being the “Pygmalion Effect”. Known as the self-fulfilling prophecy, the Pygmalion Effect tells us that if we have high expectations of employees, they in turn will live up to those expectations leading to high levels of performance. We will be reviewing and debriefing the film: the Pygmalion Effect: Managing the Power of Expectations. A quote from psychologist Rensis Likert: “If a high level of performance is to be achieved, it appears to be necessary for a supervisor to have high performance goals and a contagious enthusiasm about the importance of these goals”. For executives who are concerned with the productivity of their organizations and the careers of their employees, the challenge is clear: to speed up the development of managers who will treat their workers in ways that lead to high performance and improved self-images.
Join us for our next round of the Industrial Supervisor – M3 on February 22 – 23, 2021; a virtual-CANSCOTT© production.
At CANSCOTT, we believe respectful workplace disagreements are healthy to ensure effective group decision making. But disrespectful, abusive behaviour is unacceptable. Do your employees know it is a condition of employment to be respectful towards others and to work as and where assigned? Do your supervisors understand their role in leading a respectful workplace? To: * lead a respectful workplace, *not tolerate abusive behaviour, *coach employees to solve their own problems whenever possible, *learn and use a simple conflict resolution process when team members are unable to solve their differences.
