Effective Employee Relations
Practical Labour Relations Skills
- Two Day Program/Workshop delivered in-person or via virtual-CANSCOTT©
- A comprehensive program developed for Supervisors and Managers of Unionized Operations
- Special presentations are available for supervisors and managers of Non-union Operations
- Up-to-Date Information: Labour Code / Employment Standards
COURSE CONTENT
- Words & Terms of Employee Relations
- Management’s Right to Manage
- The Work Now, Grieve Later principle
- The Very Important William Scott Decision
- Effective Communication within a Unionized Environment
- Contract Administrative Skills
- How to deal Effectively with Problem Employees
- “Just Cause” to Discipline and Discharge – When and How
- Investigation
- Why Documentation is a must in Labour Relations & When and How to Document
- How to Write and Deliver a Discipline Letter
- Handling Gripes and Grievances
- Conflict Resolution
- Attendance Management