In the fast-paced world of supervisory roles, it's essential to equip your supervisors with the core competencies they need to succeed. Our two-day program is meticulously designed to provide supervisors with fundamental skills, cutting through the noise to focus on essential knowledge. Whether you're dealing with workplace investigations or addressing potential insubordination, this course offers invaluable insights. It's the perfect choice for new supervisors and those in supervisory development roles who can't attend our Industrial Supervisor or Complete Supervisor programs.
Delivered either in person or via our virtual CANSCOTT© platform, this program caters to supervisors and managers in both unionized and non-unionized operations. Stay updated with the latest information related to the Labour Code and Employment Standards.
Our comprehensive curriculum covers crucial topics, including employee relations terminology, management's rights and responsibilities, the 'Work Now, Grieve Later' principle, effective communication in a unionized environment, contract administration, dealing with problem employees, just cause for discipline and discharge, investigation techniques, documentation best practices, discipline letter writing, grievance handling, conflict resolution, and attendance management. Equip your supervisors with the foundational knowledge they need to excel in their roles.