Industrial Supervisor

Module 2 places an emphasis on employee relations topics such as investigations, just cause, grievance management, and attendance management to name a few. In Module 3 we make a pivot into topics with a common theme: How do we build a high-performance work team? Participants will understand more advanced performance management techniques like ‘the Pygmalion Effect’: The Self-Fulfilling Prophecy. They will know the ‘how to’ of setting proper standards, and the importance of training / communicating these standards so the expectations are clear. Besides these ‘practical’ components, participants will understand the latest research on what drives organizational performance. On the final day, participants will get a chance to practice the skills learned during all 3 modules. Whether we call it role play, mock scenarios, etc., participants will demonstrate their abilities  in a fun and enjoyable setting.

1. Performance Management
2. Performance Planning & Review – The Appraisal Process
3. Effective Communication & Influence
4. Team Development
5. Change Management
6. Leading Change
7. Effective Use of Time: Time Management

Final Day:

Participants will be challenged with a variety of supervisory workplace issues such as:

• Responding to misconduct
• Effective performance discussions
• Documentation prep
• Dealing with on-line/social media issues
• Corrective action meetings
• Suspension and escort