Senior Managers’ Overview of the CANSCOTT Leadership Program

Two Day Program overview of the 9-day leadership program. Designed with the Senior Manager in mind, this comprehensive overview provides Managers’ with a solid understanding of the key elements of our hallmark program.  Recommended for Senior Managers’ unable to attend the 9-day program who want to support their front-line and ensure the program is being used in their operations’.



  1. The Structure of Employment & Labour Legislation in British Columbia & Canada
  2. Human Rights & the Duty to Accommodate
  3. Bullying & Harassment & Violence in the Workplace
  4. Occupational Health & Safety “Due Diligence”
  5. Effective Communication
  6. Coaching, Delegation & Motivation
  7. Employee Relations & Principle of Just Cause


  1. The Fundamental Skills of Effective Supervision & Leadership
  2. Investigation & Documentation
  3. Grievance Process – Mediation & Arbitration
  4. Performance Management & the Importance of Feedback
  5. Key Factors Driving Peak Performance
  6. Conflict Resolution
  7. The Psychology of Persuasion